CUSTOMER SUPPORT BY THE AUTHORS
We do not employ support reps. Instead, asking for help gets you connected to the people who wrote the software. We do make sure you get your job done.
The easiest way is to send an email to email@example.com. Behind the scenes, your email enters our support portal and one (or more) of our developers take it and make sure your problem is solved. Alternatively, visit our help center and click 'Contact' link in the top-right corner of the screen.
At this time we do not offer phone support. With customers in 98 countries we've been doing customer support for 20 years and phone support does not work well for anyone. Instead, please use email to open a support ticket by writing to firstname.lastname@example.org. One of our developers will make sure your issue is taken care of.
Databases can be hard, but we have decades of experience. Send an email to email@example.com with the details and we'll help you out. Our software adjusts automatically and fixes a lot of environment issues by itself. It can't fix everything automatically, of course.
We will, don't worry. Our job is to make sure your trial and your subsequent commercial job are successful.
We are available for you at firstname.lastname@example.org.
Absolutely. Please head over to https://www.omniloader.com/ and request a demo there.
We are fully independent and fully distributed team building state of the art database software.
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